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Data Sources

A Data Source allows you to define where and how you are pulling data from a communication channel.

  1. Overview
  2. Data Sources List
    1. Email Data Sources
    2. Chat Data Sources
    3. Voice Data Sources
    4. Mobile Data Sources
    5. Collaboration Data Sources
    6. Archives Data Sources

Overview

A Data Source stores the configuration necessary to retrieve data from a communication channel, process that data, and ingest it into Relativity Trace. Click on the Data Source name to see more extensive details on how to configure.

Data Sources List

This list covers the most common Data Sources. To better understand the holistic Data Source support contact support@relativity.com.

Currently unsupported communication channels can be added in as quickly as two weeks depending on the channel’s openness and integration capabilities. To have a currently unsupported communication channel added as a supported data sources please contact support@relativity.com.

Email Data Sources

Type Data Source
Email Office365 Email and Calendar
Email Google GSuite
Email Bloomberg Mail
Email Microsoft Exchange Server
Email HCL Notes and Domino
Email Zimbra

Chat Data Sources

Type Data Source
Chat Bloomberg Chat and PChat
Chat ICE Chat
Chat Refinitiv Eikon Chat and FXT
Chat Mattermost Chat
Chat Symphony
Chat Skype for Business
Chat Microsoft Teams Chat
Chat Zoom Chat
Chat FXConnect
Chat Cisco WebEx Teams Chat
Chat ServiceNow
Chat Google Chat
Chat Salesforce Chatter
Chat Slack Enterprise Chat
Chat Microsoft Yammer
Chat Facebook Workplace

Voice Data Sources

Type Data Source
Voice Microsoft Teams Audio
Voice Zoom Audio
Voice Symphony Audio
Voice WebEx Teams Audio
Voice Vodafone
Voice Avaya
Voice Cloud 9
Voice Verba/Verint
Voice Mitel
Voice Liquid Voice
Voice O2
Voice Skype for Business Audio

Mobile Data Sources

Type Data Source
Mobile WhatsApp
Mobile WeChat
Mobile SMS/MMS
Mobile iMessage
Mobile Telegram
Mobile Signal

Collaboration Data Sources

Type Data Source
Collaboration OneDrive for Business
Collaboration SharePoint
Collaboration Google Drive
Collaboration Box
Collaboration AWS S3
Collaboration Dropbox

Archives Data Sources

Type Data Source
Archive Proofpoint
Archive Enterprise Vault
Archive MimeCast
Archive Smarsh
Archive Google Vault
Archive Dell Vault
Archive OpenText
Archive CommVault
Archive Barracuda
Archive Quest
Archive Dell SourceOne

Some Data Sources are supported through partners.