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Artifical Intelligence

  1. Overview
  2. Models
  3. Fields

Overview

Trace provides out-of-the-box Artifical Intelligence (AI) to improve the user experience, reduce review time, pinpoint risk.

Models

Trace Model Category Relativity Model Model Type Model Description
Irrelevant Content Spam Detection Classification Identifies spam and not spam communications
Irrelevant Content Text Cleansing Classification Identifies non-authored or duplicative content
Context Language Identification NLP Identifies the primary and other languages in a communication
Transciption Audio NLP Transcibes audio communciations into text

Fields

Document fields are created for each enrichment method. These document fields can be used as part of the Omit from Alert Rules functionality or Rules. See more information on AI fields here.