Trace supports the monitoring of communications across email, chat, voice, mobile, collaboration, and Archive Data Sources.
- Configuring a Data Source
- Data Sources List
- Requesting to Monitor a New Communication Channel
Data Sources are used to automatically and continously collect and ingest communication channel data into Relativity Trace. Relativity Trace supports all essential data sources across email, chat, voice, mobile, collaboration, Archive channels both located in the cloud and on-premises. New data sources are being added in each release and can be added upon request.
Data Sources are configured by a Relativity Trace Administrator. They are configured both during implementation and ad-hoc when monitoring needs to be extended to a new communication channel. Administrator information on how to configure a Data Source can be found here.
This list covers the most common Data Sources rather than all Data Sources. To better understand holistic Data Source support contact email@example.com.
|HCL Notes and Domino|
|Chat||Skype for Business|
|Voice||Skype for Business|
|Collaboration||OneDrive for Business|
Some Data Sources are supported through partners.
Currently unsupported communication channels can be added in as quickly as two weeks depending on the channel’s openness and integration capabilities. To have a currently unsupported communication channel added as a supported data sources please contact firstname.lastname@example.org.